Luxury Group International Ltd.
Luxury Group International Ltd. is a UK-registered furniture retailer and B2B supplier operating through the online store luxurygroupint.shop. We sell furniture products to both business customers and individual consumers.
Company Information
Legal Business Name: Luxury Group International Ltd.
Company Number: 16460899
VAT / Tax Number: GB 499 790 604
Registered Office Address:
128 City Road
London EC1V 2NX
United Kingdom
Luxury Group International Ltd. is the seller of record for all orders placed on this website.
Our Business Model
Luxury Group International Ltd. operates as a direct retailer and distributor of furniture products.
- We source products from selected European manufacturers and authorized suppliers
- We sell products directly through our website
- We are not a marketplace and not an intermediary platform
- All payments, orders, customer service, returns, and refunds are handled by Luxury Group International Ltd.
Order Fulfillment & Logistics
While Luxury Group International Ltd. is registered in the United Kingdom, order fulfillment and return logistics are managed through our designated European logistics partners, including facilities located in Germany.
This means:
- Orders may be shipped from European logistics locations
- All approved returns are processed through our Germany returns warehouse
- The exact return address is provided after return approval
These logistics arrangements do not affect your statutory consumer rights.
Made-to-Order & Custom Products
Some products available on our website are made-to-order or custom items.
- These items are produced specifically for the customer
- Estimated preparation time for made-to-order products is 8–10 weeks
- Exact timelines are displayed on the product page and at checkout
Product Information
We aim to provide clear and accurate product information, including:
- Materials
- Dimensions
- Finishes
- Pricing
- Estimated dispatch timelines
Product details shown on the website reflect the information used for ordering and fulfillment.
Customer Policies & Consumer Protection
We operate in accordance with UK and applicable EU consumer protection regulations.
Our website provides:
- Publicly accessible Return & Refund Policy
- Transparent Shipping & Delivery Policy
- Secure online checkout
- Clear contact information for customer support
Customers are encouraged to review all policies before placing an order.
Customer Support & Contact
For questions related to orders, delivery, returns, or product information, customers may contact us directly:
Email: [email protected]
Phone: +44 7700 183492
Customer Support Hours:
Monday – Friday, 10:00 AM – 7:00 PM (UK Time)
Our Commitment
We are committed to transparent communication, accurate information, and responsive customer support throughout the purchasing process