Login
Your address and personal information will be safely stored in our database. We do not share or sell this information with anyone.
Register
Forgot Password?
Categories
Lighting
Luxury Group International Ltd.
Effective Date: October 1, 2025 | Last Updated: October 29, 2025
Luxury Group International Ltd. is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (GDPR).
1. Data Controller Contact Information
The Data Controller responsible for the processing of your personal data is:
Full Legal Name: Luxury Group International Ltd.
Registered Address: 128 City Road, London EC1V 2NX, United Kingdom
Contact (Data Protection): Marvin Schertl (Managing Director)
Email Address: [email protected]
Telephone: +44 (0) 7700 183 492
2. Personal Data We Collect
We collect and process various types of personal data depending on your interaction with our website and services:
· Identity Data: Name, Surname, Title, Username.
· Contact Data: Billing Address, Delivery Address, Email Address, Telephone Number.
· Financial Data: Payment Card Details (tokenized by secure payment processor), Bank Account Details (for refunds).
· Transaction Data: Details about payments to and from you, purchase history.
· Technical Data: Internet Protocol (IP) address, Browser Type/Version, Time Zone, Operating System.
· Usage Data: Information about how you use our website, products, and services (clicks, page views).
· Marketing & Communications Data: Your preferences in receiving marketing from us and our third parties, communication preferences.
We collect this data directly from you (e.g., when you register an account or make a purchase) and automatically through your use of our website (e.g., Technical and Usage Data).
3. How and Why, We Use Your Personal Data (Lawful Basis)
We rely on specific legal bases to process your personal data:
Purpose of Processing Lawful Basis (Art. 6 UK/EU GDPR)
· To Process and Deliver Your Order: Necessary for the performance of a contract (e.g., selling and shipping goods).
· To Manage Your Account: Necessary for the performance of a contract (e.g., maintaining your purchase history and profile).
· To Send Marketing Communications (Newsletter): Consent (You must explicitly opt-in).
· To Improve our Website and Services: Necessary for our legitimate interests (e.g., running our business, keeping our site secure and relevant).
· To Detect and Prevent Fraud: Necessary for our legitimate interests (e.g., to protect our business and customers).
· To Comply with Legal Obligations: Necessary for compliance with a legal obligation (e.g., tax and accounting records).
4. Sharing Your Personal Data
We may share your personal data with the following categories of third parties:
· Service Providers: Who provide IT, system administration, payment processing (e.g., Stripe, PayPal), and logistics/delivery services (e.g., Royal Mail, DHL).
· Professional Advisers: Including lawyers, bankers, auditors, and insurers
· Regulators and Law Enforcement: When we are legally required to do so.
We only allow third-party service providers to process your personal data for specified purposes and in accordance with our instructions.
5. International Data Transfers
As we operate globally, your personal data may be transferred outside the UK or the European Economic Area (EEA).
Whenever we transfer your personal data out of the UK or EEA, we ensure a similar degree of protection is afforded to it by implementing one of the following safeguards:
· The transfer is to a country deemed to provide an adequate level of protection for personal data (e.g., an adequacy decision is in place).
· We use Standard Contractual Clauses (SCCs) approved by the UK or EU, which contractually guarantee equivalent protection.
6. Data Security and Retention
Security: We have implemented appropriate technical and organisational security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.
Retention: We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for satisfying any legal, accounting, or reporting requirements. We generally retain customer order data for six years after an order is fulfilled to meet UK tax and accounting obligations.
7. Your Data Protection Rights (UK/EU GDPR)
Under data protection law, you have the right to:
· Right to Access: Request a copy of your personal data (Subject Access Request).
· Right to Rectification: Request correction of inaccurate or incomplete data.
· Right to Erasure: Request the deletion of your personal data ('right to be forgotten').
· Right to Restrict Processing: Request that we limit the way we use your personal data.
· Right to Data Portability: Request that we transfer your data to you or another organisation.
· Right to Object: Object to our processing of your personal data, particularly for direct marketing.
· Right to Withdraw Consent: Withdraw your consent at any time where we are relying on consent for processing.
If you wish to exercise any of these rights, please contact us using the details provided in Section 1.
8. The Right to Lodge a Complaint
If you have any concerns about our use of your personal data, you have the right to make a complaint at any time to the relevant supervisory authority.
For the UK, the authority is the Information Commissioner's Office (ICO).
9. Cookies
Our website uses cookies. You will be asked to accept or decline the use of non-essential cookies (e.g., for analytics or advertising) via a Cookie Consent Banner upon visiting our site. You can manage your cookie preferences at any time via the cookie settings link on our website footer.
