Login
Your address and personal information will be safely stored in our database. We do not share or sell this information with anyone.
Register
Forgot Password?
Categories
Lighting
Luxury Group International Ltd.
Last Updated: October 29, 2025
I. General Terms of Sale
1. Basic Provisions and Definitions
(1) These terms and conditions apply to contracts concluded with us, the supplier (Luxury Group International Ltd.), via https://www.luxurygroupint.shop. We object to the inclusion of any conflicting terms and conditions used by you unless otherwise expressly agreed upon. (2) A Consumer is any natural person who enters into a legal transaction for purposes that are predominantly not commercial or related to their independent professional activity. (3) An Entrepreneur is any natural or legal person or partnership acting in the exercise of their commercial or independent professional activity when concluding a legal transaction.
2. Formation of the Contract
(1) The object of the contract is the sale of goods. (2) By placing a product on our website, we submit a binding offer to conclude a contract under the terms stated in the item description. (3) The contract is concluded via the online shopping basket system as follows: * The goods intended for purchase are placed in the "shopping basket." * After navigating through the "Checkout" page and entering personal, payment, and shipping data, all order data will be displayed on the order overview page. * If you use an instant payment system (e.g., Stripe, PayPal) as a payment method, you may first be redirected to the website of the instant payment system provider before final submission. * Before submitting, you have the option to check, change, or cancel the order. * By submitting the order via the "buy" button, you declare your legally binding acceptance of the offer, and the contract comes into effect. (4) Requests for custom quotes are non-binding for you. We will submit a binding offer in text form (e.g., by e-mail), which you can accept within 5 days. (5) The order processing and transmission of all contract-related information are partly automated via e-mail. You must ensure the e-mail address provided is correct and not blocked by SPAM filters.
3. Individually Designed Goods
(1) You must provide us with the suitable information, texts, or files required for the individual design of the goods via the online ordering system or by e-mail immediately after contract conclusion. Our specifications, if any, on file formats must be observed. (2) You guarantee that the transmitted data does not infringe the rights of third parties (copyrights, rights to a name, trademark rights) or violate existing laws. You expressly indemnify us against all claims asserted by third parties in this connection, including the costs of any legal representation. (3) We do not verify the content of the transmitted data for correctness and do not assume liability for resulting errors. Note: The right to cancel (Section 5) does not apply to customised or personalised goods.
4. Right of Retention, Retention of Title
(1) You may only exercise a right of retention insofar as it relates to claims arising from the same contractual relationship. (2) The goods remain our property until the purchase price has been paid in full. (3) If you are an Entrepreneur, the following shall apply in addition: * We retain title to the goods until all claims from the current business relationship have been settled in full. * You may resell the goods in the ordinary course of business. In this case, you assign to us all claims accruing to you from the resale in the amount of the invoice amount, and we accept the assignment.
5. Right to Cancel (Withdrawal for Consumers)
(1) Right of Withdrawal: As a Consumer, you have the right to withdraw from this contract within 30 calendar days (Modified from 14 days for GMC compliance) without giving any reason. (2) Withdrawal Period: The withdrawal period will expire after 30 days (Modified from 14 days for GMC compliance) from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good. (3) Exercising the Right: To exercise the right of withdrawal, you must inform us (Luxury Group International Ltd., Address: 128 City Road, London EC1V 2NX, UNITED KINGDOM, Email: [email protected]) of your decision by a clear statement (e.g., a letter sent by post or email). You may use the model withdrawal form below, but it is not obligatory. (4) Effects of Withdrawal: If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of standard delivery (if applicable), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw. We will carry out the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. (5) Return of Goods: You shall send back the goods or hand them over to us without undue delay and in any event not later than 30 days (Modified from 14 days for GMC compliance) from the day on which you communicate your withdrawal from this contract to us. You will have to bear the direct cost of returning the goods. (6) Exceptions to the Right of Withdrawal: The right to cancel does not apply to:
6. Warranty (Statutory Liability for Defects)
(1) The statutory rights of liability for defects shall apply. (2) As a Consumer, you are requested to check the item immediately upon delivery for completeness, obvious defects, and transport damage and to notify us and the carrier as soon as possible. Failure to do so does not affect your statutory warranty claims. (3) If you are an Entrepreneur, the following applies in deviation: * Only our own specifications and the manufacturer's product description shall be deemed agreed as the quality of the item. * The warranty period is one year from the delivery of the goods. This shortening does not apply to: culpably caused damage to life, body, or health; damage caused intentionally or by gross negligence; or cases where we have fraudulently concealed the defect.
7. Choice of Law, Place of Performance, Place of Jurisdiction
(1) Choice of Law: The laws of England and Wales shall apply. For consumers, this choice of law only applies insofar as the protection granted by mandatory provisions of the law of the consumer's habitual residence is not withdrawn. (2) Place of Performance: The place of performance shall be determined by the mandatory consumer laws of the applicable jurisdiction (England and Wales). The physical location of our warehouse in Germany is for logistics purposes only and does not constitute the legally binding place of performance. (3) Place of Jurisdiction: The exclusive place of jurisdiction is our registered office in London, England, insofar as you are an entrepreneur (not a consumer), a legal entity under public law, or a special fund under public law. (4) Return of Goods Clarification: The address provided in Section I. 5(3) (128 City Road, London) is for notification of withdrawal only. The physical return address for the goods is our designated warehouse in Germany, which will be provided upon notification of withdrawal. (5) The provisions of the UN Convention on Contracts for the International Sale of Goods shall expressly not apply.
II. Customer Information
1. Identity of the Seller
Luxury Group International Ltd., Address: 128 City Road, London EC1V 2NX, UNITED KINGDOM Contact: +44-7700183492 Email: [email protected]
2. Information on the Conclusion of the Contract
The technical steps, conclusion, and correction possibilities are carried out in accordance with the regulations in Part I, Section 2 ("Formation of the Contract").
3. Contract Language, Storage of Contract Text
(1) The contract language is English. (2) We do not store the complete text of the contract. You can print or save the contract data using your browser's function before submitting the order. After receiving the order, the order data, legally required distance contract information, and these General Terms and Conditions will be sent to you by e-mail.
4. Essential Characteristics of the Goods
The essential features of the goods and/or services can be found in the respective product offer.
5. Prices and Payment Terms
(1) The prices listed, including shipping costs, represent total prices (including all applicable taxes). (2) Shipping costs are shown separately during the ordering process and must be borne by you, unless free delivery is promised. (3) International Deliveries: If the delivery is made to countries outside the European Union or the United Kingdom, further costs may be incurred (such as customs duties, import taxes, or money transfer fees) for which we are not responsible, and these shall be borne by you. (4) Money transmission costs (transfer or exchange rate fees of credit institutions) shall be borne by you if the payment was initiated outside the EU. (5) The currently available payment methods are: Credit/Debit Card (via Stripe) and Direct Bank Transfer. (6) Payment claims arising from the concluded contract are due for payment immediately, unless otherwise stated.
6. Terms of Delivery and Risk Transfer
(1) The delivery terms, dates, and restrictions are provided on our website and in the respective offer. (2) For Consumers: The risk of accidental loss and accidental deterioration of the sold item during shipment passes to you only upon handover of the goods. (3) For Entrepreneurs: The delivery and shipment shall be at your risk.
Model Withdrawal Form
(Complete and return this form only if you wish to withdraw from the contract)
To: Luxury Group International Ltd. 128 City Road, London EC1V 2NX, UNITED KINGDOM Email: [email protected]
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the supply of the following service (*): Ordered on (*)/received on (*): Name of consumer(s): Address of consumer(s): Signature of consumer(s) (only if this form is notified on paper): Date:
(*) Delete as appropriate.
